Privacy Policy

Effective date: 16 March 2026

This Privacy Policy explains how Albert Sola-Faba, trading as CheckTwin (“CheckTwin”, “we”, “us”, “our”), collects, uses, stores, and protects your personal data. We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The data controller for CheckTwin is:

Albert Sola-Faba (sole trader) Operating as: CheckTwin Contact: info@checktwin.com

If you have any questions about this policy or how we handle your data, please contact us at the address above.

2. What Data We Collect

Landing Page

Name and email address submitted via the Google Forms early access sign-up

In-App

Inspector profile: name, email address, phone number
Company details: company name, address, logo
Property data: full property addresses
Inspection data: inspection dates, condition ratings, room and item notes
Media: photos and photo annotations (drawings, highlights)
Meter readings: gas, electricity, water, and other utilities

Device Data

iOS version and device model — collected only if you opt in to diagnostic and usage data sharing via Apple’s system settings. This data is processed by Apple, not directly by CheckTwin.

3. How We Collect Data

Directly from you — information you enter into the CheckTwin app or the early access sign-up form
Via Google Forms — name and email submitted on the landing page
Via Apple’s diagnostic systems — device/crash data if you have enabled diagnostic sharing on your device (Apple-controlled, user-opt-in)

Purpose	Legal Basis
Providing the core inspection functionality	Contract performance (Art. 6(1)(b))
Improving the app and responding to support requests	Legitimate interests (Art. 6(1)(f))
Early access sign-up via Google Forms	Consent (Art. 6(1)(a))
Marketing communications (if any)	Consent (Art. 6(1)(a))

Where we rely on legitimate interests, we have balanced these against your rights and concluded our interests are not overridden by your data-protection interests.

5. How We Use Your Data

Generate inspection reports (PDF) based on data you enter
Enable property and portfolio management within the app
Respond to early access enquiries and support requests
Contact you about product updates or launch news (only where you have consented)
Future: sync your data across devices via iCloud or our own backend (details will be updated in this policy before those features go live)

6. Data Storage & Security

Current state — on-device only All inspection data is stored locally on your iOS device using SwiftData. CheckTwin does not currently transmit or store your inspection data on any external server.

Future: iCloud sync When we introduce iCloud sync, your data will reside in your own iCloud account and will be governed by Apple’s Privacy Policy. We will update this policy before this feature is released.

Future: own backend We plan to introduce our own backend service. Data will be stored on UK-based servers and protected by appropriate safeguards. Full details will be added to this policy before the service launches.

Security measures

Apple’s iOS application sandbox
Encryption at rest (iOS Data Protection)
Encryption in transit (TLS) for any future network communication

7. Data Retention

Data	Retention Period
On-device inspection data	Retained until you delete the app or manually delete the data
Early access sign-up data (Google Forms)	Until product launch or upon request
Support correspondence	2 years from the date of last contact

We do not sell or rent your personal data to third parties. We share data only in the following limited circumstances:

Google — your early access sign-up data is collected via Google Forms and is subject to Google’s Privacy Policy. Google Fonts is used on our landing page (font requests only; no tracking).
Apple — when iCloud sync is enabled, your data is processed by Apple and subject to Apple’s Privacy Policy. Crash and diagnostic data may be shared with Apple if you have enabled this in your device settings.
Future backend provider — details will be added to this policy before the service launches.
Legal obligation — we may disclose data if required to do so by law or in response to a valid legal process.

9. International Data Transfers

Google Forms data may be processed outside the UK. Google relies on Standard Contractual Clauses (SCCs) approved by the ICO to ensure adequate protection.
Apple iCloud data is primarily stored in the UK and EU. Apple complies with applicable data-transfer frameworks.

Where we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR Chapter V.

You have the following rights regarding your personal data:

Right of access — obtain a copy of the personal data we hold about you
Right to rectification — request correction of inaccurate or incomplete data
Right to erasure — request deletion of your personal data (“right to be forgotten”)
Right to restriction — request that we restrict how we process your data
Right to data portability — receive your data in a machine-readable format
Right to object — object to processing based on legitimate interests
Right to withdraw consent — withdraw any consent you have given, at any time, without affecting the lawfulness of processing before withdrawal

To exercise any of these rights, please email info@checktwin.com. We will respond within one calendar month.

11. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO. Please reach out to us at info@checktwin.com in the first instance.

12. Children’s Privacy

CheckTwin is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, please contact us immediately at info@checktwin.com and we will delete it promptly.

13. Cookies & Tracking

The landing page uses Google Fonts, which makes font requests to Google’s servers. No tracking cookies are set by CheckTwin on the landing page. No analytics or advertising trackers are used.
The CheckTwin app does not use cookies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Where changes are material, we will notify you via an in-app notice or by email (if we hold your email address). The effective date at the top of this page will always reflect the most recent version. Your continued use of CheckTwin after changes are posted constitutes your acceptance of the updated policy.

15. Contact

For any privacy-related queries, please contact:

Albert Sola-Faba / CheckTwin info@checktwin.com